19 July 2019

Workstation design: workspace and performance

workplace design

Workplace design is one of the most important elements in achieving worker efficiency and reducing worker turnover. It must be borne in mind that a workstation must respond to the needs of both the company and the employee and it is therefore essential that it is designed according to both perspectives. 

Table of contents

What is job design

Job design is the branch of human resources responsible for create each of the jobs which will make up part of the existing vacancies in a company. It must be borne in mind that a job must respond to at least two aspects. On the one hand, a job is the place where an employee will have to resolve the issues that the company raises, that is to say, will carry out useful work for the company. On the other hand, the worker will carry out this valuable work for the company because they will receive remuneration in exchange for their labour. 

In this regard, the worker's remuneration implies the need to A perspective that goes beyond mere salary. In this regard, certain payments often referred to as “in-kind” payments contribute greatly to an employee's job satisfaction. Therefore, when designing jobs, consider the possibility of including certain employee benefits such as Ticket Restaurant, Nursery Ticket or the Transport Ticket, among others, contribute to making the job design much more attractive to the future employee. 

What is its importance and how does it affect the performance of workers?

It is important to consider that one of the biggest handicaps a company can face is a high turnover of employees in their positions. This occurs due to various causes. However, a poorly designed job is often a key issue that can prevent this. Furthermore, a poorly designed job also affects other elements of the company, such as underperformance on the part of the worker, a more absenteeism or even a Ineffective human resource management available. 

In this way, the design of jobs that are useful and necessary for the company, and which, at the same time, prove to be attractive and satisfying for employees, constitutes a very important element for the proper development of any company. 

Key elements in job design

There are many elements that can positively or negatively influence the successful design of jobs. Generally, some of the factors that cannot be overlooked in any successful design are the following:

  • Responding to a real needThat may seem obvious, but it isn't always the case. A job must meet a real need for the company. In other words, the person occupying that job role must perform a function that is useful to the company. Otherwise, The company will waste resources unnecessarily and The worker will feel dissatisfied in the job in question, as they will not feel fulfilled with the work they carry out. 
  • Be attractive to the workerAs well as an important job being useful, it also needs to be attractive to the employee. In this regard, it is important to consider all aspects surrounding each job, from the environment and functions the worker performs, to the working conditions and remuneration What it receives. In fact, in many cases, it’s not enough to offer a high salary for a worker to feel satisfied, but it is necessary to improve their conditions from a broader perspective. A possible solution involves Flexible remuneration, This is ultimately a way of increasing the purchasing power of workers without impacting on the financial coffers of the company. 

Customise workstationsFinally, another element that cannot be overlooked in job design is that each worker is unique and each role in the company responds to general circumstances but can be defined at a specific time and in a specific context. Because of this, greater flexibility when redefining jobs in order to adapt them to present needs The company and the employee's constitute one of the key elements that guarantee success in job design processes.

Edenred Spain