Jargon and other issues affecting work motivation

For an organisation to ensure that it is running smoothly and that its objectives are being met to the best of its ability, there must be strong communication between management and employees.. This implies that management must ensure that less jargon is used on a daily basis with employees, to avoid miscommunication. that may be detrimental to the success of the organisation.

What is technical jargon?

Jargon is the specific language of a particular trade, profession or group. It is a vocabulary that is difficult to understand for people outside this area of expertise.

Jargon can be useful, but not when dealing with non-technical issues.

What are the disadvantages of using jargon at work?

Jargon can make it difficult to fulfil the purpose of sharing information or ideas in the organisation. In situations where communication is inadequate, employees' morale declines, they lose morale, and they lose the motivation and such serious consequences for the organisation can start to appear, such as high employee turnover, poorer employee relations, waste of organisational resources or a negative impact on the company's productivity.

Indeed, everything related to communication should be carefully planned. Emails, from their content and frequency to the way in which the content is exposed or the number of people copied (is it really necessary to copy everyone?), The newsletter, the messages in networks or the internal newsletter and, of course, the meetings. Ineffective meetings affect group morale by being seen as both a waste of time and disrespectful at the same time.

Employees are an integral component of the organisation and, as such, Communications must be careful, both in terms of regulating the use of jargon and in the following aspects:

• Identify the audience and speak their language. Communicating with the technical team is not the same as communicating with sales or HR professionals.
• Avoid using complicated expressions in communications and keep it simple.. It is amazing how well plain language is understood. Unlike the effect of grandiloquent formulas or technical jargon, people tend to pay more attention when they can actually follow the thread of the conversation.
• Be brief. Short sentences are easier to understand than long and complicated ones. Short speeches are more memorable than long ones. It makes it easier for employees to stay with the essence of the content of the communication.

In addition to these recommendations, which can be applied to companies in all industries, it is worthwhile to be clear about the objectives of communication. Starting from the goal, it is easier to working to construct a clear, direct and authentic message, The aim is to convey the information and emotion that you want to convey to the audience. Sometimes there will be room for technical jargon, and sometimes it will be better to replace these terms with expressions that are more widely known to all.