22 September 2026

Flexible Working: what it is, types and its importance for your company

Woman sitting in an office happy about her work flexibility

Workplace flexibility is the ability to adapt when, where and how work is done, without compromising the objectives or responsibilities of the role. In practice it translates into very concrete measuresflexible arrival and departure times, remote working or hybrid models, compressed working weeks or flexible remuneration. It is neither a passing trend nor a token benefitaccording to the data, more than eight out of ten professionals associate it directly with an improvement in their productivity and wellbeing, and yet almost half of companies in Spain still do not offer it. In this guide we explain what it is, what types exist, what benefits it brings and how to implement it in your company with real measures.

Table of contents

What is work flexibility?

Work flexibility is the ability of an employee to adapt when, where and how he works, within limits set by the company. It is an organisational model that replaces presence-based control (being in the office from 9 to 6) with results-based control (meeting objectives, regardless of time or place).

It can be applied to hours, the workplace, duties, salary or even the structure of the workforce itself. Therefore, before designing a flexibility policy, it is advisable to be clear about which type (or combination of types) best suits each position.

Types and examples of working flexibility

Flexible working is not a single lever, but a set of dimensions that can be combined. These are the five most recognised:

Guy

What it involves

Example

Timetable

The individual chooses their arrival and departure times, provided they complete the agreed working hours

Flexible working hours for arriving at work between 8:00 and 9:30

Geographical

The workplace is no longer fixed

Remote working, hybrid model

Functional

The person can take on different tasks or work from wherever they choose without depending on a fixed location

Versatile roles, project-based work

Salary

Part of the remuneration is adjusted according to performance or its composition can be personalised

Performance-related pay, Flexible remuneration

Organisational

The company adjusts working hours or staff numbers depending on the workload

Campaign reinforcements, reduced hours in the off-season

Flexible working hours are usually the most common starting point: it is the measure that demands the fewest operational changes while, at the same time, being the one the team values most on a day-to-day basis. In practice, most companies do not apply a single type, but rather combine two or three depending on the role.

Benefits of workplace flexibility for companies and teams

The importance of work flexibility is not just a matter of individual wellbeing: it has a direct and measurable impact on company performance. When an organisation offers flexibility, it not only improves the experience of its teams, it also gains in productivity, reduces its staff turnover and reinforces its employer brand. It is, ultimately, a lever for competitiveness just as much as for work-life balance.

The benefits of flexible working flow in two directions, and both feed into each other.

Benefits of workplace flexibility for employees

  • Better work-life balance
  • Less stress and lower risk of burnout
  • Greater autonomy to organise their time
  • Greater job satisfaction and motivation

Benefits of workplace flexibility for the company

  • Greater productivity, by shifting from a presenteeism model to an objectives-based one
  • Lower staff turnover and reduced recruitment and training costs
  • Less absenteeism
  • Best employer brand and greater ease in attracting talent
  • Savings on fixed costs (space, utilities, travel)

This final point is not minor: when a company offers work flexibility, it not only retains its team better, it also indirectly reduces structural expenses.

How does workplace flexibility affect workers? Edenred data

According to the Study on Workplace Wellbeing and Health in Spain 2026, produced by Edenred, 47.6% of professionals still work with little or no flexibility, despite more than eight out of ten linking it to a direct improvement in their productivity and wellbeing.

The gender gap also exists: 26.3% of women do not have access to any flexible working arrangements, compared with 19.5% of men. By sector, information and communications leads the way in terms of flexibility (75.8% with high or moderate measures), whilst the hospitality and tourism sector offers the least scope, with 32% of its professionals having no measures in place whatsoever, precisely at the height of the peak season.

The data confirms what we already suspected: When there is a lack of workplace flexibility, the impact on team motivation and performance is direct.

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What benefits does talent prioritise in their day-to-day life?

Talent preferences are increasingly leaning towards benefits that have a direct impact on their daily wellbeing and financial stability:

  • Company private medical insurance (30,1%): it remains the highest-rated option.
  • Pensions or life insurance (18.1%): they are growing strongly, driven by concern for long-term economic stability.
  • Mobility aids (15,9%) and Ticket Restaurant (15%): they are establishing themselves as essential by responding to real needs such as daily travel and food.

These last two benefits are particularly relevant among Generation Z, where they reach the 20,2% and the 20% respectively, reflecting a clear preference for practical and immediate solutions to the rising cost of living.

Behaviour also varies by generation: the Baby Boomers prioritise pensions (33.6%), whereas the Millennials show a significantly greater interest in benefits such as nursery (9.4%), reflecting distinct vital needs at each professional stage.

Health on high alert: work is weighing increasingly heavily on emotional wellbeing 

The growing weight of wellbeing as a compensating factor contrasts with an increasingly evident deterioration in occupational health. The study reveals that seven out of ten professionals say that their work has a negative impact on their emotional wellbeing – 10% more than the previous year – and a 23,8% ensure that this impact is constant.

The situation is especially concerning among younger profiles:

  • More than 8 out of 10 Generation Z professionals they are already experiencing a negative impact on their emotional health.
  • 49.1% she acknowledges that her work affects her eating habits.

Beyond emotional health, the work environment directly impacts lifestyle habits: 40.5% of the talent claims that their work harms their diet, whilst the Sedentary lifestyles have soared to 42% (6% more than in 2025), with a particularly high incidence among the Millennials (44.8%).

Concrete measures to implement flexible working in your company

This is how work flexibility translates into the day-to-day operations of a company:

  • Flexible start and finish times, within a defined range.
  • Intensive working day, especially in summer, concentrating the hours into a continuous block.
  • compressed working week, working longer hours Monday to Thursday to take Friday off.
  • Annualised hours or time bank, organising the contracted hours according to the needs at any given time.
  • Remote working or hybrid model, breaking the reliance on a fixed physical office.
  • Holiday and flexible shifts, allowing the team to take part in planning their breaks.
  • Flexible remuneration, which allows each person to allocate part of their gross salary to products such as Ticket Restaurant, childminder or transport ticket, with tax advantages and at no additional cost to the company.

In sectors where remote working is not viable — customer service, manufacturing, hospitality — work flexibility can likewise be built through advance shift planning, schedule swapping among colleagues, or flexible remuneration, which does not depend on the workplace.

Legal framework for labour flexibility in Spain

The Workers' Statute does not oblige companies to offer working hours flexibility or remote working in a general way, but it does recognise the right of any worker to request a work schedule adjustment for work-life balance reasons (Article 34.8), especially if you have children under 12 or dependent family members in your care. The company can refuse it, but must justify this in writing.

Remote work, on the other hand, is specifically regulated by Law 10/2021, which requires it to be voluntary, agreed in writing and with the company covering the costs arising from the equipment.

Added to this is the right to disconnect (Organic Law 3/2018), key to any flexible working model: without clear rules on when team members can be contacted outside of working hours, flexibility can end up generating the opposite effect to that desired.

How to start implementing flexible working in your company?

  1. Analyse which roles allow flexibility and in what format (hours, location, salary…).
  2. Define a clear policywhat time bands, what remote working days, what flexible remuneration products are offered.
  3. Lean on the right technologydigital time tracking, HR software and management platforms such Edenred Flex, which centralises the enrolment and management of the entire scheme.
  4. Measure with outcome indicators, number of face-to-face hours.
  5. Review and adjust the model according to the team's feedback.


A good starting point, especially if you do not want to increase your wage bill, is to combine organisational measures (working hours, remote working) with social benefits or a flexible remuneration plan: the team gains real purchasing power —for example, with Ticket Restaurant for meals, Edenred Guardería for the little ones or a health insurance— and the company doesn't increase the wage cost. If you prefer to split the cost between company and employee, the mixed model it is the most usual intermediate formula.

Throughout my HR career, I've learned that the true engine of any organisation is its people. My focus has always been on supporting individual and collective development, creating spaces where talent can grow and shine. I'm passionate about building organisational cultures based on trust, inclusion, and authentic commitment, convinced that when we care for people, we unlock real and sustainable success. Leading teams and projects with this vision drives me to keep learning and to inspire others to develop their full potential.

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