15 June 2019

Team leader: what is a team leader and what are his or her functions?

team leader

One of the key elements in moving a project forward efficiently is to have a team leader who has the ability to the necessary training and qualifications for this purpose. The team leader is the person who is in charge of coordinating all the human resources involved in a project and, consequently, is the person of reference in the execution of each of its parts. In fact, the success or failure of the project will depend on the good or bad practice of his or her function.

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A team leader

A team leader is The person in charge within a work team. Therefore, it constitutes the authority within the group, but this authority must be exercised through the leadership, as the objective of their role is to coordinate all team members to perform their duties as efficiently as possible. 

A team leader has the following responsibilities: * **Motivating and guiding the team:** Inspiring team members, fostering a positive work environment and setting clear expectations. * **Assigning tasks and monitoring progress:** Distributing work effectively based on skills and availability, and tracking progress to ensure deadlines are met. * **Communicating with the team and stakeholders:** Acting as a liaison between team members and management, facilitating clear and open communication. * **Resolving conflicts:** Mediating disagreements within the team and finding constructive solutions. * **Providing support and development:** Offering guidance, training, and opportunities for skill development to team members. * **Setting goals and objectives:** Collaborating with the team to define achievable goals that align with organisational objectives. * **Reporting on team performance:** Providing updates to management on the team's progress, achievements, and any challenges. * **Making decisions:** Taking responsibility for decisions that affect the team and its work. * **Ensuring quality of work:** Maintaining high standards and overseeing the quality of the team's output. * **Acting as a role model:** Demonstrating desired behaviours, work ethic, and values.

When describing the roles of a team leader, it's important to be clear that their main function is to coordinate the team. However, beyond generic coordination, it's equally important to specify certain attitudes and skills What a team leader needs if the project development is to be as desired. Likewise, it must also be taken into account that, according to the sector and the project in particular, the functions of a team leader will not be the same in all cases, but rather there will be small variations according to the specific needs of each particular project and work team. 

Some of the most important functions a team leader develops are the following:

  • Coordinate the work teamAs has been mentioned, the main function of any work leader is to coordinate the team under their command. Coordinating a team is a very broad function, which includes elements of planning, resource management, delivery deadlines, logistics elements and managing setbacks. Ultimately, the job of coordinating the work team is to keep the team together and make the project run at all times. 
  • Setting objectivesWithin team coordination, a key element with its own character is the definition of objectives. It is the responsibility of the team leader to define the goals the team aspires to, as these will determine the direction taken through the set of elements and decisions arising from its overall coordination. 
  • Exercising leadership within the groupAnother of the team leader's functions within the group itself is to exercise leadership within it, an element necessary for all team members to work towards a common objective and in the same direction.
  • Foster communication within the teamAnother of the functions that the team leader must fulfil is that of fostering communication, both among the lower-ranking members of the team and among those of different ranks within the team, for example, between the lower-ranking members of the team and the team leader themselves. Communication is a fundamental element for any group action to function efficiently, therefore it is the function of the team leader, in their capacity as a leader, to ensure that bidirectional communication exists within their own team. 
  • Decision-makingIn a general sense, especially when faced with unforeseen circumstances or setbacks, it is the team leader's function to make decisions when there is doubt about the correct course of action. This function is reinforced by their leadership qualities and their ability to coordinate the team. 

Why is it important to have a team leader

As can be seen, some of the functions attributed to every team leader are those that will allow work to be carried out more efficiently in all respects. Because of this, although it is not mandatory to have a team leader, it is highly recommended, as the results are better when this figure is available within the working group.. Naturally, this also implies that there must be a team leader with the necessary training and qualities to to carry out this work responsibly and effectively, meaning that not everyone is qualified to exercise this role. 

Positive qualities in a team leader

Although many positive qualities are attributed to good team leaders, some are common to most manuals and authors, making them a good starting point for understanding what a person needs to be a good team leader. 

These include the following: 

  • Balance between authoritarianism and democracyThis is one of the most complicated qualities to foster in a team leader. The problem arises from the need for the team leader to exercise leadership, which implies having authority within the team itself. However, it is also necessary to be able to understand that the relationship with subordinates must be exercised cooperatively. Therefore, a person who is capable of listening to others' proposals and at the same time establishing their own lines of work without their leadership being questioned will be a good candidate for this type of position.
  • EmpathyEmpathy is one of the characteristics that define a good team leader. Empathy is the ability to put yourself in someone else's shoes. This allows you to understand other points of view, even when they are opposed to your own. Empathy allows human relationships to flow much more efficiently and profitably, which is also applicable to work groups with team leaders. 
  • Order and management capabilityFinally, another positive quality of any team leader is the ability for order and management in every sense. This refers to the capacity some people have to break down problems or issues into smaller elements and manage them individually in each case. This allows for quick and effective decisive decisions to be made, which at the same time ensures the work process is clean and smooth.
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