25 October 2018

Types of work climate surveys and practical examples

types of surveys

Table of contents

As you well know, there are dozens of types of work climate surveys, questionnaires that are more or less easy to develop and interpret, which help companies to detect any anomalies that may negatively affect the welfare of the workforce. In today's article we will discuss some of the most commonly used types of surveys lately and we will also include some sample questions that you can freely use to create surveys for your workplace, questionnaires to help you design that survey. welfare-to-work plan that will improve the productivity of your workforce.

Before you choose your work climate survey...

If you have been working in human resources for a long time, you will surely agree with us that there is no single type of labour survey, Not all surveys are suitable for all companies. What does this mean? That before choosing the types of surveys you are going to conduct with your employees, you need to take into account a number of factors such as the size of your company, the location of your staff, the level of qualification of your employees, or the objectives you want to achieve when conducting the survey. Let's look at some details about these four factors:

The size of your company. It is not the same to design a survey for a staff of 100 employees as it is for a large company of 10,000 employees. In a small company where all employees know each other, it may not be necessary to ask a series of general questions that would be necessary for a large organisation with thousands of different employees.

The location of your staff. Sometimes a survey that may work excellently in Spain may be useless in Portugal, Italy, Colombia... Remember that each country has its own culture, an idiosyncrasy that goes far beyond the language or dialect, but affects the work perception of professionals, their personal aspirations, the way they relate to their superiors and colleagues, their salary expectations, their needs, to a greater or lesser extent. motivation, etc.

The level of qualification of your employees. It is not the same to prepare a survey to measure the level of satisfaction of the staff in a factory as, for example, to prepare a set of questions to measure the working environment in a high-tech laboratory. It is essential to take into account the educational level of the people who will receive the survey in order to design a set of questions that are understandable and adapted to each personal and professional role.

The objectives you want to achieve with the survey. As we said at the beginning of this section, not all types of work climate surveys are the same, nor do they measure the same thing. For example, some surveys are useful for detecting whether the work climate is healthy or toxic in general, others are perfect for detecting the symptoms of the “...work climate syndrome" prematurely.“burn out”.” (being burnt out), other surveys are suitable for measuring very specific aspects of day-to-day work, e.g. employee satisfaction with the salary they receive, their positive or negative impression of the company's equality policies, etc. Thus, before choosing the type(s) of survey(s) of organisational climate that you are most interested in carrying out at any given time, it is necessary that you you decide which objectives you want it to fulfil the analysis of these batteries of questions. It is a simple step, but one that is absolutely necessary in order to making the most of time and budget that you invest in this project.

2 types of work climate surveys and practical examples

The general trend in recent years has been for each company to design internally or externally various types of surveys that serve as a way to measure the degree of satisfaction, motivation and happiness of their employees. However, we can say that there are two basic models of sample surveys which the human resources managers adapt to the peculiarities of each company: general satisfaction and well-being survey and survey on the perception of remuneration policies.

Let's look at a brief explanation of each of these types of surveys and some of the classic questions you can use to develop your own questionnaires.

General satisfaction and well-being survey

The aim of this survey is to measure in general the satisfaction or dissatisfaction that the employee feels with his or her job, salary, relationship with superiors, continuous training, working hours, facilities provided by the company to facilitate his or her professional life with his or her family life, etc.

This standard survey type can contain as many questions and sections as you need, and will give you general information on the work climate that is in the air in your company. In addition, by analysing the answers to the questions, you can find valuable clues about some serious deficiencies or problems that may affect the performance and productivity of your team: internal communication problems, work overload, excessive repetitive or monotonous tasks, etc.

Some classic questions that are almost always part of such general surveys would be the following:

Do you feel overworked?

Do you think your supervisor is aware of your work?

Do you feel listened to by your colleagues?

Are you bored at work?

Are you satisfied with your timetable?

Does your working day allow you to take care of your family or have free time for yourself?

Remuneration policy survey

Although it is possible to have happy and motivated employees without touching their salary, it is true that the salary we receive for our daily effort is a source of well-being or discomfort, of positive or negative feelings that have a great influence in our daily life. performance and productivity. Thus, conducting a regular survey of our employees' remuneration policies is essential to detect and prevent future problems in this regard.

Let's take a look at some of the typical questions that these types of questions usually incorporate. remuneration surveys:

How long have you been receiving the same salary?

Do you think you receive the same salary as other colleagues with the same functions and seniority?

Do you think you receive a fair wage for your efforts?

Does your salary allow you to make ends meet comfortably?

Do you receive any kind of monthly or annual benefit package, and do you think it is fair?

Would you like to receive some kind of supplementary benefit in addition to your salary (transport vouchers, restaurant vouchers, childcare vouchers, etc.)?.

In short: there are many types of work climate surveys, but each company should design questionnaires that really fit its personality as a company.

And now we would like to read your opinion: do you think that conducting different types of surveys at work would improve staff performance? Go ahead and write a comment.

Edenred Spain

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