3 June 2020

How to motivate employees in times of crisis

man in a suit meditating sitting cross legged on a desk in an office, surrounded by people at work

Table of contents

Employee motivation is essential for a well-functioning company. And, in difficult times, this motivation becomes a key factor. even more important. If you want to know how to motivate employees in times of crisis, read on and we will give you some of the most important keys. 

Motivating employees in times of crisis: Top 10 keys to success

It is clear that motivating employees in times of crisis is more difficult. However, it is just as clear that in these situations, motivation becomes even more important. Here are some ideas that will help you to achieve this and that will also be useful for keeping the company running smoothly in better times. 

1. Recognise the situation

The first tip to keep in mind in times of crisis is to recognise the situation. Crises exist. They are part of the nature of companies and economic systems.. They are not pleasant, but they are there. Early and realistic recognition will allow the most appropriate measures to be taken to mitigate their effects, so it is an indispensable step that, far from being frightening, it should be an invigorating stimulus

2. True, complete and transparent information

Once the crisis situation has been recognised, it is necessary for workers to have real and complete information. Despite what you may think, this will not make the situation worse, but rather the opposite. It will enable workers to have confidence in the company. and in the people who are in charge. This will also increase their commitment to it. 

3. Improve internal communication

This must be translated into concrete and tangible proposals. It is therefore necessary to strengthening the company's internal communication, This is where workers will be informed and where the discourse and the communicative approach to the crisis will be defined. 

4. Implementing training systems

Another way to motivate employees in times of crisis is to invest in training. Even if it is a cliché: crises are new opportunities. But they need to be put to good use. Implementing an internal training system in the company itself helps to motivate employees while making them more efficient, so it should be a fundamental pillar in this type of situation. 

5. Seek agreements with collaborating entities

Crises often do not come alone, and collaboration and solidarity is one of the most effective ways to combat them.. Seeking bilateral agreements with other companies can be very beneficial. In this way, both companies can benefit from each other's services and, by collaborating with each other, costs can be reduced considerably. 

6. Maintain a positive tone and attention to detail

It is true that motivating employees in times of crisis is more difficult than in other situations. It is therefore essential to be positive and take care of the details, The fact that there is a crisis does not mean that you have to be defeatist. Just because there is a crisis does not mean you have to be defeatist, just understand that it is a bump in the road that will pass. 

7. More detailed monitoring of heads of area.

On the other hand, a closer and more concrete follow-up by the different area and department heads can help to better control the situation and prevent problems from arising that are more difficult to solve later on. Increased monitoring should not be understood as increased surveillance. (which would lead to mistrust), but rather as a increased attention and willingness to communicate between the different parties. 

8. Making remuneration profitable

In order to motivate employees in times of crisis, it is essential that they perceive that their efforts are rewarded. In this sense, the most common way to do this is through a wage increase. However, this is difficult to do in a crisis. Instead, it is possible to opt for specific social benefits (Ticket Restaurant, Childcare Ticket, Transport Ticket, etc.). This solution will increase the purchasing power of workers, but the company's investment will be much more cost-effective than doing so through a direct wage increase. 

9. Remuneration in free time

In addition to financial or special remuneration, it is also worth mentioning remuneration in terms of time off. If the crisis leads to a drop in the level of sales and the volume of work, it is possible to to raise the option of reduced working hours with employees. This should always be agreed with the employees, otherwise it could have the opposite effect to the desired one. In addition, it is recommended that this reduction in working hours does not entail a loss in terms of social benefits or other advantages of being an employee of the company. 

10. Set deadlines and concrete objectives

Finally, another key aspect to be taken into account when motivating employees in times of crisis is to set concrete deadlines and targets. This is a rule that can be applied in any situation. However, in the case of a crisis, it is even more important. Setting deadlines and concrete targets in times of crisis limits the significance that the crisis itself may have. In this way, it will be perceived as a further phase in the whole, and not as a permanent situation. 

Edenred Spain

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