Process map: examples, definition, components and steps

Process mapping is a powerful organisational technique. for business that uses symbols to obtain a visual representation of a business activity, representing the tasks and parts that make it up, from start to finish. That is why we explain examples of process maps and how to elaborate them.

How process mapping works

This technique tracks every step in a process and identifies not only what is being done, but also who, where, when, how and even makes it possible to discover why it is being done.

The process map, for example, can help accounting departments identify and document how payments are processed..

In addition, an HR department can use this same technique to identify how professionals are recruited during the recruitment phase. recruitment and selection of personnel.

What is the purpose of process mapping?

Decision-makers in the enterprise can use process mapping to obtain more detailed information about all operational processes and how each may be affecting business objectives, including other factors such as compliance.

Ultimately, this technique is of great help to organisations. It is an advantage to carry out a process map, examples:

• Gaining in effectiveness by eliminating steps in a process that contribute nothing.

• Increased efficiency in operations is achieved, by providing a clear and comprehensive view of any or all workflows and potential problems.

• Boosting agility is achieved in processes by eliminating bottlenecks.

What are the components of the process map: examples

The process mapping is quite simple to carry out and easy to interpret. Although each is different, key symbols are often used in the process map, examples include:

• A circle: that marks the beginning of a process.

• A box: which identifies each step of a process.

• A rhombus: referring to a decision.

• The arrow: indicating the direction of flow, connecting two elements to each other.

Basic steps to perform process mapping

Arguably, there are certain basic process mapping steps that the person charged with the task of process mapping needs to be aware of.

Before starting with examples of process mapping, it is useful to consider who is involved, what activity is carried out, as well as where, when and how it is carried out, as you go through each step.

This makes it easier to ensure that no loose ends are left untied. In any company, the steps to a process map would be as follows:

• Step 1: Determine the precise process to be mapped (end-to-end) to avoid overlap with other processes.
• Step 2Take time to go through the process and talk to all participants to obtain additional information.
• Step 3Sequence each activity within the process, as it occurs.
• Step 4Use relevant flowchart symbols to create a process map.
• Step 5Verify with the relevant participants that the process map is accurate.
• Step 6Finalise the task, document it and share the process map and any additional information with stakeholders.

If you need inspiration before getting started on your process map, examples such as those from Captio, Lucidchart o Pinterest can help you.