What is the Edenred Mobility transport ticket?
The transport ticket is a benefit your company offers you to pay for public transport — underground, bus, train or tram — using a Mastercard, physical or virtual. It can be offered as Flexible remuneration (allocating part of your gross salary, with tax advantages) or as Social Benefit (an extra provided by the company).
If you want to delve deeper into tax savings and how to choose between these options, we explain it in detail in our article on Advantages of the transport card.
Where can the Edenred Mobility transport ticket be used?
Edenred Mobility operates in Practically any public transport point of sale equipped for Mastercard., both physically and online. This includes:
- Underground (Madrid, Barcelona —TMB—, Valencia —EMT— and other local networks)
- Urban and interurban buses
- Renfe Commuter and Medium Distance
- Trams and autonomous or municipal transport consortia
Use the transport ticket in physical stores
- On the bus or tram validatorYou hold the physical card or your mobile phone (if you have it in Google Wallet or Apple Wallet) near the reader, just as you would with any contactless card.
- On the ticket vending machines of the metro or Renfeselect the transport ticket (single ticket, multi-trip ticket, season ticket) and pay with your card as you would at any payment terminal.
- In station lockers: for season tickets that require in-person management, such as some annual season tickets or personalised cards.
Using the transport ticket for online purchases
- Official apps from each carrier (Renfe, TMB, Metro de Madrid, EMT, etc.): you can buy or renew your monthly pass directly from your mobile, entering your Edenred Movilidad card details as a payment method.
- Websites for transport consortium ticket salesTo buy 10 or 20 journey tickets, youth passes or combined tickets for various modes of transport.
- Google Wallet™ y Apple WalletIf you have the virtual card, you can add it to your wallet and use it for both contactless physical payments and online purchases without needing to manually enter the details each time.
Where can't the transport ticket be used?
It is important to be clear that the transport ticket is designed exclusively for Public transport, so it cannot be used in:
- Taxis and VTC apps (Uber, Cabify, etc.), as they are not considered collective public transport.
- Petrol stations, to refuel one's own vehicle.
- Tolls and parking, including the car parks of stations or airports.
- Car-sharing or moped-sharing services (Yego, Acciona, Cooltra, etc.), as they are private rental vehicles, not public transport.
- Flights and plane journeys, even if it's for work.
- Purchases that are not transport titles, just like other Edenred cards: it cannot be used to pay for food, leisure or other expenses unrelated to mobility.
This limitation is set by tax regulations: the income tax exemption only applies to collective public transport, so using the card outside of this scope is not only technically impossible in most cases, but would also not be covered by the tax benefit.
How to use the Edenred transport ticket step-by-step: 3 practical examples
Example 1 — Purchasing a Cercanías monthly pass from the Renfe app
- Open the Renfe Cercanías app (or Renfe Media Distancia if applicable).
- Select «Buy season ticket» and choose your usual zone/route.
- In the payment method, enter your Edenred Mobility card details (or select it if it's already saved in your wallet).
- Confirm your purchase: your season ticket will be available in the app or will be automatically activated when you scan your card at the turnstile.
Example 2 — Paying for a single city bus ticket
- Get on the bus and go to the contactless payment validator.
- Approach your physical Edenred Mobility card (or your mobile with the virtual card in Wallet).
- The system automatically deducts the ticket amount from your available balance, with no need for a code or further confirmation.
Example 3 — Topping up your Metro travel card at a Metro machine
- On the ticket machine, select the type of ticket (e.g. 10-journey pass).
- Select «Pay by card» and insert or tap your Edenred Mobility card.
- Collect your physical title, or if your pass is virtual, it will be automatically loaded onto the digital medium.
Managing your card from your mobile
As well as paying with it, you can manage your balance from the app at any time:
- Check balance and transactions with your personal code.
- Block the card by phone, app or web in case of theft or loss.
- Activate, cancel or review your virtual card from the App without depending on customer service hours.
Does your company not yet offer Edenred Mobility? Discover how Edenred Mobility works for businesses and calculate the tax savings you can achieve for your team.
