21 June 2018

4 simple and effective business communication techniques

business communication techniques

Table of contents

Apply business communication techniques is not exclusive to large multinational corporations, but also to large multinationals. any company, large, medium or small can do so and take advantage of its many benefits: improvement of the work climate, increased sense of motivation, significant increase in the productivity and professional performance... What communication techniques How can we easily apply them in our company to obtain all these advantages? We tell you about it in detail in today's article.

Communication techniques: creating a corporate manual

From experience we could tell you that the first effective communication technique that should be implemented by any company of any size is the development of a corporate manual.

We are not talking about preparing a gigantic document with thousands of pages and hundreds of graphs and photographs, but rather about a simple, well-written text document and easy to understand that clearly explains the key communication points internal and external of your company: contact channels with the heads of each department, information about the company's social networks, contact forms to leave internal suggestions to the heads of each corporate area... The length and depth of this corporate manual is not important, but the clarity of presentation what kind of external and internal communication your company has.

Communication techniques: suggestion boxes

A few years ago, it was quite common for companies to place a suggestions box The “analogue” mailbox cost just a few euros, but it was a very expensive one. This "analogue" mailbox cost only a few euros, but it was a valuable means of communication between staff and management, an anonymous and functional medium that allowed staff to convey their suggestions, complaints or questions to management without any problems: questions about working hours or shifts, complaints about problems in reconciling work and family life, queries about furniture or IT equipment....

As time went by, these mailboxes disappeared from our companies, but you you can take up the idea and place a physical mailbox or, in keeping with the times, a digital mailbox on the corporate intranet.

Communication techniques: team meetings

One of the most effective and cost-efficient internal communication techniques available is also one of the simplest: organise a weekend of activities and meetings in a different environment. We are referring to spending a weekend of leisure, knowledge and work in a rural accommodation, an afternoon meeting of work families, an annual party to celebrate the good progress of the business... Simple human gatherings, but which strengthen emotional ties between the different members of a team that must work together to achieve the success.

Communication techniques: use of apps

Earlier we talked about a fairly old communication technique, suggestion boxes, a technique that can coexist perfectly with others that are more adapted to the new technological times in which we live: the use of apps or applications for smart mobile devices. Skype, Slack, DialMyCalls... are just a few examples of how technology can help us to improving valuable communication internal to our company, improving the feeling of happiness and, of course, to improve their productivity and professional performance. 

Edenred Spain

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