{"id":2696,"date":"2021-02-24T07:30:00","date_gmt":"2021-02-24T05:30:00","guid":{"rendered":"http:\/\/www.edenred.es\/?p=2696"},"modified":"2025-05-14T15:28:05","modified_gmt":"2025-05-14T13:28:05","slug":"como-gestionar-personas-toxicas-trabajo","status":"publish","type":"post","link":"https:\/\/www.edenred.es\/en\/blog\/como-gestionar-personas-toxicas-trabajo\/","title":{"rendered":"How to manage toxic people at work"},"content":{"rendered":"<p><strong>Do you know that <\/strong><a href=\"https:\/\/www.edenred.es\/en\/blog\/valores-trabajo-importancia\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>how to manage toxic people at work<\/strong><\/a><strong>? <\/strong>A toxic person usually drains the energy of the people around them. Living with such a person at work is a problem, as they provoke various conflicts.<\/p>\n\n\n\n<p>When you encounter toxic people in the workplace, your work becomes difficult and can even change the way you are. In the following lines we help you to <strong>discover this type of individual and we give you the keys to managing toxic people at work.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-como-saber-si-tengo-un-companero-toxico\"><strong>How to tell if I have a toxic partner<\/strong><\/h2>\n\n\n\n<p>There are a number of behaviours that are out of the norm. These cloud the <a href=\"https:\/\/www.edenred.es\/en\/blog\/actitud-positiva-en-el-trabajo-formulas-para-despertarla\/\" target=\"_blank\" rel=\"noreferrer noopener\">working environment<\/a>. They make it increasingly unbreathable. An employee is toxic at work when:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>He doubts the ability of his colleagues.<\/li>\n\n\n\n<li>Always speak in the negative.<\/li>\n\n\n\n<li>It generates conflict.<\/li>\n\n\n\n<li>It does not own up to its mistakes.<\/li>\n\n\n\n<li>It does not cooperate.<\/li>\n\n\n\n<li>He is constantly changing moods.<\/li>\n\n\n\n<li>He is passive and sometimes does not finish his work.<\/li>\n\n\n\n<li>He does not talk about his privacy and knows everything about others.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-medium\"><a href=\"https:\/\/www.edenred.es\/en\/ticket_restaurant\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"421\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-1024x421.png\" alt=\"banner-ticket-restaurant-cta\" class=\"wp-image-30099\" srcset=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-1024x421.png 1024w, https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-300x123.png 300w, https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-768x316.png 768w, https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-1536x632.png 1536w, https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-2048x842.png 2048w, https:\/\/www.edenred.es\/wp-content\/uploads\/2021\/02\/3_Banners-Blog_TR-1200x493.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-como-hace-sentir-un-companero-toxico\"><strong>How a toxic partner makes you feel<\/strong><\/h2>\n\n\n\n<p>When there is a toxic or negative person in a work team, <a href=\"https:\/\/www.edenred.es\/en\/blog\/indicadores-productividad-rendimiento\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>productivity falls<\/strong><\/a><strong>.<\/strong> The mood in the team is low. In addition, colleagues feel uncomfortable with their presence, as they are always questioned. When it is time to leave work, <strong>it is common for the partners of a toxic person to leave angry or tired<\/strong>.<\/p>\n\n\n\n<p>After dealing with him, you feel sad or guilty for some reason. It is normal to feel vulnerable and insecure and to wonder whether you are good at your job or not. In the most extreme cases, you may even suffer from anxiety. When dealing with the customer, the employee is <strong>abrupt, impertinent and, in many cases, inappropriate<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-como-gestionar-personas-toxicas-en-el-trabajo\"><strong>How to manage toxic people at work<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-como-tratar-a-alguien-toxico-en-la-empresa-si-es-tu-companero\"><strong>How to deal with someone who is toxic in the workplace, if they are your colleague<\/strong>o<\/h3>\n\n\n\n<p>It may be that there is a colleague who is good at what he or she does, but gets in the way of a good working environment. If their attitude is consistent, the best thing to do is to follow these steps:<\/p>\n\n\n\n<p><img decoding=\"async\" sizes=\"(max-width: 952px) 100vw, 952px\" srcset=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2019\/06\/Como-gestionar-personas-toxicas-en-el-trabajo.png 952w, https:\/\/www.edenred.es\/blog\/wp-content\/uploads\/2019\/06\/1_C\u00f3mo-gestionar-personas-t\u00f3xicas-en-el-trabajo-300x85.png 300w, https:\/\/www.edenred.es\/blog\/wp-content\/uploads\/2019\/06\/1_C\u00f3mo-gestionar-personas-t\u00f3xicas-en-el-trabajo-768x219.png 768w\" width=\"952\" height=\"271\" class=\"edrd-blog-detail__content-image\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2019\/06\/Como-gestionar-personas-toxicas-en-el-trabajo.png\" alt=\"\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-1-no-ignorar-el-problema\"><strong>1. Do not ignore the problem<\/strong><\/h4>\n\n\n\n<p>The more you ignore a toxic attitude, the more it will grow. If the colleague brings value to the company, you should try to deal with it. In such cases, tackling the problem quickly is essential. Bringing it to the attention of your colleagues, boss or manager is the first step. Setting boundaries is also important. If there is behaviour on their part about your work, let them know what your values and priorities are. Communication is key.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-2-ser-asertivo\"><strong>2. Be assertive<\/strong><\/h4>\n\n\n\n<p>We need to make the other person see how we feel about the things they do. Let them see that their attitude has negative consequences and that these affect their colleagues. If the colleague sees that his or her behaviour hurts or hinders the work of others, he or she may take another position.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-3-no-dejar-que-te-afecte\"><strong>3. Don't let it get to you<\/strong><\/h4>\n\n\n\n<p>You must believe in yourself. As noted above, toxic colleagues tend to undervalue their colleagues. Be in control of your emotions. Keep your self-esteem strong. To do this, you need to be positive.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-4-ten-claros-tus-objetivos\"><strong>4. Be clear about your objectives<\/strong><\/h4>\n\n\n\n<p>The common good and your work goals are most important. Helping your colleagues and being committed to your work will make you more focused.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-5-haz-descansos-y-desconecta\"><strong>5. Take breaks and disconnect<\/strong><\/h4>\n\n\n\n<p>Take a break from work without that toxic person. Sharing a coffee with other colleagues or getting some fresh air are good plans. When it's time to leave work, remember that physical exercise is beneficial. Connecting with other people outside of work also helps to disconnect.<\/p>\n\n\n\n<p>If the partner's negative attitude continues, remember that your principles and values are non-negotiable. <strong>Keeping calm and not letting your attitude influence you is the best advice.<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-como-gestionar-a-personas-toxicas-consejos-para-managers\"><strong>Managing Toxic People: Tips for Managers<\/strong><\/h3>\n\n\n\n<p>The first thing to realise is that even good people can fall into bad habits. They mean well, but if, when they break trust or act negatively, they get what they want, then they repeat the behaviour. Over time, someone who should be a good worker becomes a toxic person.<\/p>\n\n\n\n<p>As a leader, <strong>it is useful to know when to intervene and how to manage toxic people.<\/strong> Some recommendations you can implement today if you find yourself in this situation are:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Trust your instincts<\/strong>. A cohesive and functioning team requires a foundation of trust. As a manager, you must be able to trust employees to operate at maximum efficiency. If someone sets alarm bells ringing, but you can't understand why.<strong>, do some research<\/strong>. In addition to relying on your instincts and lessons learned from experience, you can observe how the rest of the team interacts with the allegedly toxic worker. Also ask other managers for their opinions.<\/li>\n\n\n\n<li><strong>Define the boundaries.<\/strong> Many toxic people continue their behaviour because they lack context. Setting boundaries with employees is one way to prevent such misunderstandings from escalating into conflict.<\/li>\n\n\n\n<li><strong>Documents behaviour<\/strong>. Toxic behaviours rarely manifest themselves as big explosions. They are usually small infractions that accumulate over time, so it is a good idea to document them. Human resources managers would need this information to justify disciplinary action, should they need to take it.<\/li>\n\n\n\n<li><strong>Reinforces corporate culture<\/strong>. Update policies to reflect new expectations. Reward collegiality and trust. Value employees and let them know how important they are to the organisation. <strong>You can use the <a href=\"https:\/\/www.edenred.es\/en\/flexible-compensation\/\">flexible compensation<\/a> to show them how much you care and keep them motivated.<\/strong><\/li>\n<\/ol>\n\n\n\n<p><strong>Solutions like Ticket Restaurant or Ticket Daycare help you achieve your goals and reduce workplace conflict. Why focus on finding ways to manage toxic people at work when you can find ways to keep them out?<\/strong><\/p>\n\n\n\n<p>Pay attention to the positive people in your team who want to improve, support them and show them that their values and those of the company are aligned. If you want good advice, go for flexibility.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00bfSabes c\u00f3mo gestionar personas t\u00f3xicas en el trabajo? Una persona t\u00f3xica, por lo general, agota la energ\u00eda de la gente que se encuentra a su alrededor. Convivir laboralmente con alguien as\u00ed es un problema, ya que provocan diversos conflictos. Cuando te encuentras con personas t\u00f3xicas en el \u00e1mbito laboral, tu trabajo se hace cuesta arriba [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":27020,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[203,200],"tags":[],"class_list":["post-2696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gestion-equipos","category-wellbeing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo gestionar personas t\u00f3xicas en el trabajo - Blog edenred<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo gestionar personas t\u00f3xicas si trabajan contigo y toma nota de algunos consejos por si eres su manager y forman parte de tu equipo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edenred.es\/en\/blog\/como-gestionar-personas-toxicas-trabajo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo gestionar personas t\u00f3xicas en el trabajo - 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