{"id":1406,"date":"2023-03-21T11:30:10","date_gmt":"2023-03-21T10:30:10","guid":{"rendered":"https:\/\/www.edenred.es\/?page_id=1406"},"modified":"2026-01-29T13:07:22","modified_gmt":"2026-01-29T12:07:22","slug":"help","status":"publish","type":"page","link":"https:\/\/www.edenred.es\/en\/ayuda\/","title":{"rendered":"Help centre"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1406\" class=\"elementor elementor-1406\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-a02fb8b page-hero e-flex e-con-boxed e-con e-parent\" data-id=\"a02fb8b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd11f38 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"dd11f38\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help centre<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-261528b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"261528b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">We are here to help you, just select the product you have a question about and tell us what your profile is.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a69518 elementor-widget elementor-widget-edenred_separador\" data-id=\"5a69518\" data-element_type=\"widget\" data-widget_type=\"edenred_separador.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"edenred-separador-wrapper\">\n            <svg 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elementor-widget-gs_faq_selects\" data-id=\"39002c6\" data-element_type=\"widget\" data-widget_type=\"gs_faq_selects.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"edrd-faq-widget-selects\">\n    <select class=\"faq-products-select faq-select\">\n        <option value=\"0\">Select your solution<\/option>\n        <option value=\"ticket-guarderia\" >Edenred Nursery<\/option><option value=\"ticket-transporte\" >Edenred Mobility<\/option><option value=\"regalo-edenred\" >Edenred Gift<\/option><option value=\"regalo-edenred-en\" >Edenred Gift<\/option><option value=\"ticket-restaurant\" >Ticket Restaurant<\/option><option value=\"zero\" >Virtual Restaurant Ticket<\/option><option value=\"zero-en\" >Ticket Restaurant Zero<\/option>    <\/select>\n    <select class=\"faq-profile-select faq-select\" disabled>\n        <option value=\"0\">Select your profile<\/option>\n        <option value=\"empresa\" >Company<\/option><option value=\"afiliado\" >Partner<\/option><option value=\"usuario\" >Professional<\/option><option value=\"usuario-en\" >User<\/option>    <\/select>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47a3a97 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"47a3a97\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"305\" height=\"303\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/centro-ayuda-edenred.png\" class=\"attachment-large size-large wp-image-43620\" alt=\"\" srcset=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/centro-ayuda-edenred.png 305w, https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/centro-ayuda-edenred-300x298.png 300w, https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/centro-ayuda-edenred-220x220.png 220w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b15c57a elementor-absolute elementor-widget elementor-widget-image\" data-id=\"b15c57a\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/edenred-quienes-somos-bball.svg\" class=\"attachment-large size-large wp-image-43494\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed9c4d elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"9ed9c4d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/edenred-quienes-somos-smball.svg\" class=\"attachment-large size-large wp-image-43496\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac6bec elementor-absolute elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"4ac6bec\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.edenred.es\/wp-content\/uploads\/2025\/12\/edenred-quienes-somos-pill.svg\" class=\"attachment-large size-large wp-image-43498\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-da6c997 faq-answers-container e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"da6c997\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eef2745 elementor-widget elementor-widget-gs_faq_answers\" data-id=\"eef2745\" data-element_type=\"widget\" data-widget_type=\"gs_faq_answers.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq-answers-widget-container\">\n    <div class=\"faq-answers-loading hidden\">\n        <div class=\"loading__circle-pulse js-loader\">\n            <div class=\"loading__big-circle\">\n                <div class=\"loading__small-circle\"><\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n            <div class=\"no-answers\">\n            To get results you must first select a product and then your profile.        <\/div>\n    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Help Centre We are here to help you, just select the product you need help with and tell us what your profile is. Select your solutionEdenred Guarder\u00edaEdenred MobilityEdenred GiftTicket RestaurantTicket Virtual RestaurantTicket Select your profileCompanyPartnerProfessional To obtain results you must first select a product and then your profile.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1406","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resoluci\u00f3n de dudas - Edenred<\/title>\n<meta name=\"description\" content=\"Centro de ayuda de Ticket Restaurant, Retribuci\u00f3n Flexible, Edenred Guarder\u00eda, Edenred Movilidad y Edenred Regalo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edenred.es\/en\/help\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resoluci\u00f3n de dudas - 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